We change people’s lives by giving them the confidence to achieve their goals of an active, mobile lifestyle without the use of pain medications or surgery.
NEWSLETTER EDITION 37
“Why Doesn’t Anyone Listen Anymore?”
People have been calling me up because they are tired of our healthcare system. They are tired of being just another number or statistic when seeing a provider.
No one has time for you anymore because they are seeing over 20 patients a day!
Even when you call up to schedule an appointment, the questions are: what’s your date of birth, what’s your insurance information, are you a new patient, what’s your address…
Do they even stop to ask you what your issues are? Even if you say you’re in pain, do you feel the front desk even cares. They have to take care of so many calls and scheduling, they don’t have time to be compassionate.
I had several people say to me: “all I want is for someone to listen to me!” No one does that anymore because they don’t have the time to listen and don’t have the experience to make you feel comfortable and at ease with what is transpiring on the phone call or during your session because they are taking care of too many people at the same time.
Most Physical Therapy clinics basically show you a few exercises, have an aide count your reps., and send you off to do them without much guidance or encouragement. We listen to your history and help you understand and conquer the issues. In the first phone call before you even decide to join our clinic, we already listen and ask lots of questions. In the 1st session we take the time to watch how you walk and move. Exercises are not just assigned but explained with what is going wrong and how the exercises specifically help improve posture and well-being and change the movements that created the issue to begin with. We regularly check in via email and encourage you to contact us with any questions between appointments.
We listen to people and spend a full hour one-on-one getting to know you in all our sessions together.
We are the only PT Clinic who deliberately chooses to SPECIALIZE in helping those who want to continue to stay independent, active, and mobile for many years.
You’ll notice with most other PT clinics, they don’t really claim to help anyone in particular – it’s just a case of:“If you’re in pain, we’re here to help.”And that’s fine. (But it’s not the best place to go and get help or advice…). We’re not a cookie-cutter fixer upper clinic. We spend time with you to get to the root cause of the problem to solve your issue and educate you on it so you can always resolve it to prevent it from occurring again.
What really drives people to come and see people like me is the fear of being inactive. Being unable to do things like they once could. Hoping that your body will last as long as you do.
And they often agree that there is nothing more important than being able to continue participating in the activities they always love to do without pain.
So I built this Physical Therapy practice to help you achieve active and healthy lifestyles
* Give you a customer service culture and an EXPERIENCE you’d likely expect from a 5 star hotel. I had a patient state that coming to our clinic was the difference between going to the Super 8 and the Ritz Carlton (our clinic being the Ritz Carlton of course!)
* To have your very own Specialist PT who is able to answer all your questions and end all of your frustrations, one whose main aim is to keep you active and healthy and “on the go” for many years to come…
It is a shame that our healthcare system has come down to this. I started my practice 22 years ago because I wanted to treat people with the quality care I would want to receive. You need to wonder why there are premium concierge practices popping up more because the healthcare system is broken to provide the care that is needed. I knew 2 decades ago before things got this bad, that this was how I wanted to provide care for people. You are not just a number or statistic but an individual with specific needs and the first step is listening to you.
If you are feeling that issues are not being addressed to your expectations, you are not being listened to, your functional goals to return you back to the lifestyle you want are not being met, contact us at 301-493-9257 or click here for a Free 20 minute Discovery call.
To Your Health,
Cynthia
| PROGRAMS OFFERED AT WELLNESS REHABILITATION INC. Looking for a healthy gift to give to yourself or loved ones? We offer SAFE PILATES VIDEOS to work on in the comfort of your home. I have created 3 Pilates videos if you are not ready to join a class or can’t find a class that suits your time-frame or you need another day for a workout. These videos you can work on at home and at your own pace. Each exercise is explained thoroughly as to what it is accomplishing and what you should feel. Part I goes over the foundations of Pilates exercises. Part II uses foam rollers and Theraband or weights. Part III teaches more advanced Pilates skills. Click here for more information on the safe Pilates videos and to watch the short clips. INDIVIDUAL PILATES SESSIONS Many clients feel that the work we have done in Physical Therapy was so effective that after discharge they want to continue the Pilates and strengthening work to continue improving their outcomes to prevent recurrences. We offer 5 and 10 session individual packages of Pilates/strengthening. Click here for more information on our individual Pilates sessions. YEAR OF WELLNESS PACKAGE We offer a Year of Wellness package for those who would like to have a monthly checkup of their home program to be sure the exercises are still valid and performed correctly or to address any other issues that may arise. TELEHEALTH We offer online Physical Therapy sessions. These are the same 1 hour sessions as in clinic. You still get the personal touch. Click here for more information on our telehealth sessions. Interested in continuing the work we did or just want to get stronger or be sure you are still on the correct path towards your goals of a fully functional life, give us a call at 301-493-9257 to discuss how we can help you. ______________________________________________________________ A Physical Therapist’s specialty is in observing deviations in your movement patterns to find the root cause of the problem, then effectively treating it with individualized exercises to correct the problem. You will understand what the issue is that is causing the problem and be given effective exercises to do, thereby ensuring that how you move becomes permanent in your muscle memory. Did you know that Maryland has Direct Access for physical therapy? That means you can see a Physical Therapist without seeing your physician first and getting a prescription. We can evaluate and treat you without a referral. Through the extensive evaluation, if we feel that other issues may be involved that may require you to see your physician, we will refer you back or recommend someone who is appropriate for you. We invite you to ask about our Free Discovery Call and look forward to assisting you with anything you may need. STILL NEED HELP? CALL TO DISCUSS YOUR ISSUES OR BOOK AN APPOINTMENT IF YOU ARE READY: 301-493-9257 This is for those who are still unsure if Physical Therapy is right for them. We offer a 100% Free 30 minute Discovery Call to answer all your questions and see if you are the right fit for our clinic. Space is limited. Call us at: 301-493-9257 or email us at cynthia@wellnessrehab.org Wellness Rehabilitation Inc. 10410 Kensington Parkway, Suite 11, Kensington, MD 20895 www.wellnessrehab.org 301-493-9257 |
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